Department: SupplyChain  Location: Addis Ababa, Ethiopia  Type of Employment: Full-Time  Reports To: Warehouse Supervisor Willing to work on Sunday  About Dodai: Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission to  make urban e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2026.  Purpose of the Position: The Junior Warehouse Administrator is responsible for supporting daily warehouse operations by maintaining accurate inventory records, processing documentation, and coordinating with other departments to ensure timely movement of goods. The role involves data entry, assisting with stock reconciliations, reporting, and ensuring proper documentation for inbound and outbound items. Key Responsibilities

• Maintain inventory records and request replenishment of materials in the warehouse as needed.
• Keep the warehouse clean and organized at all times.
• Track, document, and resolve any discrepancies on received orders.
• Update the inventory system with accurate records of physical inventory totals, receipts,adjustments, and returns.
• Reconcile inventory between the system and the finance book.
• Manage inventory/supplies and ensure they are within the established minimum and maximum levels.
• Ensure proper labels are placed on the warehouse items.
• Implement the 5S principle in the warehouse operations.
• Conduct cycle counts on a regular and timely basis.
• Report any inconsistency, variance, or incident on time and follow up for the case closure.
• Ensure all inventory movements are backed by either system transactions or official warehouse documents.
• Collect and analyze data to identify trends and opportunities for improvement in the sourcing and supply management process.
• Update routine reports to support informed decision-making within the company.
• Perform other tasks as directed by your supervisor

Qualifications: Education: Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or related field. Experience: 0–2 years in a warehouse or logistics-related role (internship or volunteering experience counts)  Technical Skills:

• Basic knowledge of inventory systems (ERP, WMS, or Excel-based tools)
• Computer literacy: MS Office (especially Excel)

Soft Skills:

• Strong attention to detail
• Good communication and teamwork skills
• Time management and organizational ability
• Willingness to learn and adapt to new systems/processes

 

Reports to:  Customer Experience Team Lead Location: Addis Ababa, Ethiopia (Garment)   About Dodai Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission of making e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2026.  Purpose of the Position: The Jr. Customer Experience Officer is responsible for delivering timely, accurate, and empathetic support to customers arriving in person at the service centers as well as through phone, chat, and other communication channels. You will ensure that every customer interaction reflects Dodai’s commitment to reliability, efficiency, and care. You will serve as the first point of contact for customers and prospects — handling inquiries, resolving issues, escalating cases when needed, and ensuring a smooth experience across the entire customer journey. The role plays a vital part in maintaining customer trust, improving satisfaction, and supporting daily operations across repair, logistics, and sales. Responsibilities:

• Customer Support & Issue Resolution

• Welcome customers visiting the maintenance and repair services center and assist them in a timely, professional, and customer focused manner. 
• Respond to customer queries via phone, chat, or messaging platforms in a timely and professional manner.
• Provide accurate information on Dodai products, services, repairs, and subscriptions.
• Log customer interactions, complaints, and feedback accurately in the CRM or ticketing system.
• Resolve common issues independently and escalate complex ones to the Customer Experience lead or relevant department.

• Ticketing & Case Management

• Create, assign, and follow up on customer tickets (e.g. for repairs, returns, or service requests).
• Track ticket resolution status and ensure timely closure based on SLA timelines.
• Ensure proper documentation of customer cases to support trend analysis and team reviews.

• Collaboration with Other Teams

• Liaise with the Customer Experience Lead to escalate to the Repair & Maintenance Officers to coordinate service appointments or troubleshoot issues.
• Coordinate with the logistics team for delivery or pickup confirmations through the customer engagement  lead.
• Coordinate with the warehouse team to ensure spare parts availability and support the timely delivery of parts to customers. 
• Notify the sales or onboarding team when there are inquiries or opportunities from new prospects through the customer  lead.

• Feedback Collection & Reporting

• Record customer satisfaction scores (CSAT, NPS) where applicable.
• Capture and share recurring customer issues or feedback to help improve processes and services.
• Participate in daily or weekly debriefs with the Customer Experience Lead to review performance and customer experience insights.

• System Use & Compliance

• Use internal systems (CRM, telephony, ticketing) to manage tasks and record data accurately.
• Follow standard operating procedures (SOPs), after sales policies and data privacy guidelines.
• Stay updated on new product features, service policies, and internal tools through training or briefings.

• Other Tasks: Perform other tasks as directed by your supervisor

Qualifications

• Bachelor's degree in Marketing Management, Business, Customer Service Management, or related field.
• 1–2 years of experience in a customer support, call centre, or front-facing service role.
• Excellent verbal and written communication skills.

• Strong active listening and problem-solving abilities.
• Ability in using phones, chat platforms, and customer support systems.
• Comfortable handling multiple tasks in a fast-paced, high-volume environment.
• Basic data entry and reporting skills using Google Sheets or CRM dashboards.

• Positive attitude and a strong sense of accountability.

 

Reports to: Assembling Supervisor Location: Addis Ababa, Garment    About Dodai Dodai Manufacturing Plc (Dodai) is a recently incorporated organization launched in Addis Ababa, Ethiopia, on August 01, 2023. Dodai is a fast-growing organization with a mission of making urban e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two-wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2025. It’s thus looking to engage dynamic Ethiopian talent to ensure the achievement of its goals.   Purpose of the Position The assembly technician for Dodai will be part of the manufacturing team and will be responsible for the assembly of electric two-wheelers (E2W) in an efficient manner.   S/he will be responsible for leading the construction of the small parts and components that make up the E2W to create a new product according to the specifications provided by the factory operations manager.    Key Responsibilities

• Perform complex and advanced assembly of products according to established specifications and instructions.
• Perform high-precision calibration and advanced adjustments using testing instruments.
• Develop assembly and test procedures to promote production of quality products.
• Monitor the functioning of all equipment and report any problems or substandard conditions to the supervisor.
• Ensure all assigned assembly documentations  are maintained according to standard operating procedures.
• Perform installation, repair, inspection, reassembly, replacing, refitting, and adjusting products as required.
• Comply with all EHS requirements, wear appropriate PPE, report unsafe conditions, and participate in emergency response activities when required.
• Maintain 5S standards by keeping the workstation clean, organized, and safe throughout the shift.
• Coach, train, and provide technical guidance to junior assembly technicians to improve skill development and standard work compliance.
• Meet daily production targets while maintaining required quality and safety standards.
• Properly use, inspect, and maintain assigned tools and equipment, reporting any damage, calibration issues, or shortages.
• Collaborate effectively with Quality, Warehouse, Maintenance, and Hardware teams to ensure smooth production operations.
• Perform other tasks as directed by your supervisor.

Requirement  

• Bachelor's degree in Mechanical Engineering, industrial engineering, or closely related fields or TVET graduate in relevant field
• A minimum of 2 years of experience for TVET graduates and 1 year of experience for university graduates working in a factory setting with similar products (E2W, E3W, etc.) is preferable.
• Sound knowledge of industry-specific factory equipment.
• Basic computer skills, including Google Workspace, are an advantage.
• The ability to multitask.
• Outstanding time management skills.
• Excellent analytical and problem-solving skills.
• Effective communication skills.
• Strong attention to detail.

Location: Addis Ababa( Garment) About Dodai Dodai Manufacturing PLC is a fast-growing organization launched in Addis Ababa, Ethiopia, on August 1, 2023. With a mission to make urban e-mobility accessible to everyone in Africa, Dodai assembles electric two-wheelers locally and plans to expand to major regional cities in Ethiopia by the end of 2026. Join us to be part of a dynamic team driving innovation and change! Purpose of the Position The Junior Administration Officer plays a key role in  supporting the company's daily administrative operations. This role acts as a crucial link between the company and its external stakeholders, including government and other offices, service providers, and partners. Responsibilities involve assisting with company setup activities, coordinating tasks across all company locations, and ensuring effective follow-up with all external entities.    

Key Responsibilities

Administration Responsibilities

•  Manage visitor reception and coordination by welcoming guests, scheduling visits, and directing visitors to the appropriate personnel or departments. 
• Ensure that all company facilities and equipment across offices, showrooms, factory, and battery swapping stations are properly maintained and functioning.  
• Ensure the office environment is clean and presentable at all times. 
• Maintain organized filing systems for both physical and electronic documents
• Facilitate  procurement of office supplies and coordination with vendors
• Provide administrative support to ensure smooth daily operations and effective implementation of basic systems and procedures.

Liaison Responsibilities

• Serve as a point of contact between the company and external stakeholders
• Submit, collect, and track correspondence with government offices and other institutions/service providers
• Liaise with government offices to ensure proper permits and statutory documents of the company are updated, and available

Operational Support 

• Visit all company locations (showrooms, factory, and battery swapping stations) periodically to check on facility conditions and daily operations.
• Perform all  tasks and duties as assigned in line with startup operational needs
• Suggest ways to improve administrative processes and work efficiency based on your daily interactions with internal staff and external partners.
• Perform other tasks as directed by your supervisor

Reporting and Communication

• Prepare and submit daily, weekly, and monthly reports to management covering facility status, supplies, and administrative operations across all locations
• Ensure timely follow-up and reporting on external requests and approvals

Requirement

•  Bachelor’s degree in Management, Business Administration, Public Administration, or related field
• 0–1 years of relevant experience (fresh graduates encouraged to apply)
• Strong follow-up, organization, and coordination skills
• Good communication skills 
• Basic computer skills 
• Willing to Work on Sunday.

Type of Employment: Internship Location: Ethiopia, Addis Ababa About Dodai Dodai Manufacturing PLC is a fast-growing organization launched in Addis Ababa, Ethiopia, on August 1, 2023. With a mission to make urban e-mobility accessible to everyone in Africa, Dodai assembles electric two-wheelers locally and plans to expand to major regional cities in Ethiopia by the end of 2026. Join us to be part of a dynamic team driving innovation and change! Purpose of the Position The Intern will support the day-to-day activities of the assigned department while gaining practical hands-on experience in a fast-paced and innovative work environment. The role is designed to help interns develop professional skills, contribute to ongoing projects, and learn from experienced team members. The intern will assist with operational, administrative, and coordination tasks while supporting departmental goals and business objectives. 

Available Internship Departments 

• Accounting & Finance Intern – Finance and accounting support
• Battery Swapping Intern – Swapping station operations support
• Battery Systems Intern – Battery testing and maintenance support
• Commercial Intern – Marketing and sales support
• Corporate Intern – HR and EHS
• Supply Chain Intern – Warehouse, procurement, logistics, and import support
• Manufacturing & Engineering  Intern – Quality, assembly, and repair support

Key Responsibilities

• Support daily activities and operational tasks within the assigned department
• Assist with documentation, reporting, and data entry activities
• Collaborate with team members on ongoing projects and assignments
• Help maintain organized records and follow-up processes
• Participate in meetings, training sessions, and team discussions
• Support communication and coordination with internal teams when required
• Assist in preparing reports, presentations, or tracking sheets
• Carry out additional tasks assigned by the supervisor or department lead

Educational Background Requirements

• Accounting & Finance Intern – Accounting, Finance, Economics, or related fields
• Battery Swapping Intern – Engineering, Automotive, Electrical, or related technical fields
• Battery Systems Intern –Electrical Engineering, Mechanical Engineering, Electromechanical Engineering, or related fields
• Commercial Intern –  Marketing Management, Customer Service Management, Sales or related fields 
• Corporate Intern –Management, Business Administration, Human Resource Management, Environmental Health & Safety, or related fields
• Supply Chain Intern – Supply Chain Management, Logistics, Procurement, Business Administration, or related fields
• M&E Intern – Mechanical Engineering, Electrical Engineering, Automotive Technology, Industrial Engineering, or related technical fields

Requirements & Qualifications

• Recent graduate or final-year student in a relevant field
• Strong willingness to learn and take initiative
• Good communication, teamwork, and organizational skills
• Basic computer proficiency (Microsoft Office/Google Workspace)
• Ability to work in a fast-paced and dynamic environment
• Strong problem-solving, adaptability, and time management skills
• Basic knowledge related to the assigned department is an advantage
• Previous internship or volunteer experience is a plus
• Interest in electric mobility, technology, or sustainability sectors is preferred

Location: Ethiopia , Addis Ababa (Jemo, Sealite Mihret, Addisu Gebya, Global, Haile Garment)

About Dodai Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission of making urban e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2026. It’s thus looking to engage dynamic Ethiopian talent to ensure the achievement of its goals. Job Summary: We are seeking enthusiastic and reliable Junior Battery Swappers to join our growing operations team in Addis Ababa. As a Junior Battery Swapper, you will play a crucial role in ensuring our electric two-wheeler riders have seamless access to fully charged batteries. Utilizing our user-friendly mobile application, you will support customers in need of a battery swap and efficiently exchange their depleted battery for a fully charged one. This role requires excellent time management, attention to detail, and a commitment to providing exceptional customer service. Responsibilities:

• Perform Battery Swaps: Execute battery swaps within 2 minutes per transaction, using the Dodai mobile app to record and verify each exchange.

• Customer Support at Station: Greet every rider warmly and make them feel valued. Provide clear instructions, assist with any questions, and troubleshoot basic issues such as app errors or incorrect battery insertion. Your goal is to ensure every rider leaves with a positive impression of Dodai’s service and proudly recommends our brand to others.
• Inventory Tracking: Monitor and record the number of charged, depleted, or faulty batteries at your station. Flag shortages or overstock to your supervisor.
• Battery Charging & Handling: Place depleted batteries on the charging rack according to safety procedures. Disconnect and store fully charged batteries in their designated slots.
• Daily Equipment Check: Inspect chargers, tools, and the battery rack for functionality. Immediately report any malfunctions or damage.
• Safety Compliance: Wear gloves and follow safety procedures at all times. Ensure the station is clean and hazard-free.
• Reporting: Log issues such as damaged batteries, misbehaving app functions, or customer complaints and share with your supervisor daily.
• Flexible Tasks: Assist in minor repairs, restocking, or setting up new swapping stations as needed.
• Other Duties as Assigned: Perform other tasks as directed by your supervisor

Qualifications:

• Degree (Only 2025/2026 Graduate)with relevant knowledge or training in Electrical and Mechanical Engineering, or a related field. 
• Proven ability to use mobile applications confidently and accurately in a work environment (e.g., for deliveries, ride-hailing, or logistics). This is a critical skill for operating the battery swapping system.
• Must have android smart phone
• The Employee’s normal working working time shall be eight (8) hours per day, to be performed within the time window of 6:00AM -10:00PM. 
• Excellent time management and organizational skills.
• Strong attention to detail and a commitment to accuracy.
• Ability to work independently and efficiently.
• Good communication and interpersonal skills. 
• A positive attitude and a customer-centric approach.
• Ability to lift and carry batteries weighing up to 32 kilos (weight may vary).
• Familiarity with electric vehicles or battery technology is a plus.
• Other duties assigned by supervisor

Location: Ethiopia , Addis Abeba, (Haile Garment) About Dodai

Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission of making e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2026. 

Purpose of the Position

The Master Charging Station Supervisor/Electrical Team Lead is responsible for overseeing the safe, efficient, and disciplined operation of Dodai’s battery charging facility. This role leads charging station technicians, ensures batteries are charged and dispatched according to operational requirements, maintains safety and quality standards, and supports continuous improvement of charging operations. This is a hands-on supervising role requiring strong operational oversight, people management, and a safety-first mindset.

Key Responsibilities

Operational & Charging Responsibilities

• Supervise daily charging station operations to ensure safe and uninterrupted battery charging activities.
• Plan and coordinate battery flow to maintain required inventory levels for swap stations.
• Monitor charging schedules, battery turnaround time, and operational efficiency.
• Ensure proper segregation and management of charged, uncharged, quarantined, and faulty batteries.
• Verify charging equipment and station readiness before operations begin.
• Ensure technicians follow charging SOPs and operational procedures consistently.
• Review battery movement records, charging logs, and operational reports for accuracy.
• Support troubleshooting of charging equipment and escalate technical issues when required.
• Coordinate with operations and logistics teams to ensure timely battery availability.
• Drive continuous improvement in charging station workflow and efficiency.

Team Leadership Responsibilities

• Lead, supervise, and support Junior Battery Charging Technicians and station staff.
• Assign daily tasks and manage technician schedules and shift coverage.
• Provide on-the-job coaching and ensure staff understand operational expectations.
• Maintain discipline, accountability, and strong team performance.
• Conduct regular team briefings and communicate operational priorities.
• Support onboarding and training of new charging station staff.

Safety & Compliance Responsibilities

• Ensure strict compliance with lithium battery handling procedures and all safety requirements.
• Enforce proper PPE use and safe work practices at all times.
• Monitor the facility for safety risks and ensure immediate corrective / containment actions.
• Lead incident reporting and escalation for damaged batteries, overheating, or unsafe conditions.
• Ensure emergency response procedures are understood and followed.
• Maintain a clean, organized, and hazard-free charging facility.
• Participate in and support safety audits, inspections, and corrective actions.

Reporting & Documentation

• Prepare and maintain operational reports related to battery charging, inventory status, and incidents.
• Track operational KPIs including charging throughput, downtime, safety events, and battery availability.
• Escalate recurring operational or technical issues to management.
• Perform other duties as assigned by management.

Qualifications & Requirements

• Minimum: Diploma / TVET / Bachelor’s Degree in Electrical, Mechanical, Industrial, or related field preferred.
• 3 years of experience in operations, warehouse, charging facility, manufacturing, or technical supervision roles.
• Prior experience supervising teams preferred.
• Experience working with lithium batteries, energy systems, or technical operations is an advantage.
• Strong understanding of workplace safety and operational discipline.
• Comfortable working in a fast-paced operational environment.

Skills & Competencies

• Strong leadership and people management skills
• High level of accountability and discipline
• Safety-first mindset
• Strong organizational and operational planning ability
• Problem-solving and decision-making capability
• Attention to detail and process compliance
• Good communication and reporting skills
• Team-oriented and hands-on leadership approach

Working Conditions

• Based in a battery charging hub / master charging station.
• Requires standing, walking, lifting, and regular handling of batteries and operational equipment.
• May involve shift work, weekends, and holiday operations.
• Fast-paced operational environment with responsibility for safety and facility performance.

Location: Addis Ababa, Ethiopia (Hilegarment)  About Dodai Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission of making urban e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2026. It’s thus looking to engage dynamic Ethiopian talent to ensure the achievement of its goals.  Purpose of the Position The Warehouse Supervisor is responsible for overseeing daily warehouse operations, inventory management within the ERP system, and ensuring smooth coordination between warehouse and financial processes. This role involves leading a team, optimizing workflows, maintaining data integrity in the ERP system, and ensuring accurate inventory reporting and control. The WarehouseSupervisor plays a crucial role in ensuring that both physical and digital warehouse operations meet company goals for logistics, supply chain, and financial integration. Key Responsibilities

• Team Leadership and Supervision:

• • • Lead, train, and supervise warehouse staff to ensure optimal performance and adherence to company policies.
    • Build and maintain a playbook that outlines key warehouse processes and procedures, ensuring it is updated regularly for staff to refer to.
    • Take a lead in cultivating Dodai's value and culture in the team by setting a good example. Continuously question the status quo, improve processes, and focus on being mission-driven.

• Inventory and ERP System Management:

• • • Oversee accurate receipt, storage, and dispatch of goods, ensuring up-to-date inventory records in the warehouse management system (WMS) and ERP system.
    • Manage and update financial master data in the ERP system, including cost centers and bill of materials (BOM), while integrating production data into financial reports.
    • Identify opportunities to improve the ERP system’s functionality and ensure compliance with internal financial controls and audit requirements.

• Order Fulfillment:

• • • Coordinate the picking, packing, and shipping of orders to meet customer deadlines.
    • Collaborate with the sales team, import operations team, manufacturing team, logistics team, and finance team to ensure smooth operations and timely order processing.
    • Liaise with the logistics team to track shipments and handle any discrepancies or delays.

• Inventory Valuation and Cost Control:

• • • Monitor and manage inventory valuation, production costs, and standard costing within the ERP system.
    • Ensure accurate tracking and reporting of raw materials, work-in-progress (WIP), and finished goods.
    • Reconcile inventory data with financial reports to ensure correct valuations.

• Health, Safety, and Compliance:

• • • Ensure that warehouse operations comply with health and safety regulations, including the use of personal protective equipment (PPE).
    • Conduct regular safety inspections and maintain a clean, organized working environment.
    • Enforce compliance with company policies related to safety and operational standards.

• Reporting and Documentation:

• • Prepare daily, weekly, and monthly reports on inventory levels, order fulfillment, and warehouse productivity.
  • Ensure all reporting is completed on time and digitally, adhering to company guidelines.
• Perform other tasks as directed by your supervisor

Requirement

• Bachelor’s degree in Logistics and Supply Chain Management, or a related field is preferred
• Proven experience in warehouse operations and team leadership (preferably manufacturing sector), with at least 4 years of relevant experience
• Strong understanding of warehouse management systems (WMS) and inventory control procedures.
• Proficiency in manufacturing-focused ERP systems like SAP, Cin7, Microsoft Dynamics, or similar platforms.
• Strong attention to detail, problem-solving skills, and ability to work under pressure.
• Good communication skills, both written and verbal.
• Excellent leadership and organizational skills with the ability to motivate and manage a team.
• Good skills in MS Office and reporting.

 

About Dodai Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission of making e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2026.  Purpose of the Position The Accounting Manager will be responsible for overseeing financial operations, preparing financial statements, conducting analysis, and ensuring the accuracy and integrity of our financial records. This role requires a deep understanding of manufacturing cost accounting, inventory management, applicable tax laws and financial reporting standards. The candidate will also be responsible for overseeing and checking the work of senior accountants or any work as required..

Key Responsibilities:

• Financial Reporting:
  • Ensure compliance with accounting standards (e.g., IFRS, GAAP).
  • Prepare schedule for provision calculations in line with IFRS guidelines
  • Preparation of monthly management accounts to ensure desired KPIs are tracked
• Cost Accounting & Inventory Management:
  • Oversee cost accounting processes, including job costing and variance analysis.
  • Track inventory levels, cost of goods sold (COGS), and prepare cost build worksheets  for imports
  • Conduct periodic inventory audits and support inventory reconciliation.
  • Ensure physical stock movement and  balance aligned with system recordings 
  • Ensure compliance with Tax regulations in regards to cost reflection of imported inputs
• Budgeting & Forecasting:
  • Collaborate with the finance team to prepare annual cash forecasts.
  • Analyze budget variances and provide actionable insights to the finance management team.
  • Proactively planning and forecasting of business viability, for all business lines, 
• General Ledger & Month-End Close:
  • Manage the month-end and year-end closing processes, including journal entries, accruals, and reconciliations.
  • Maintain the accuracy and completeness of the general ledger.
  • Checking of monthly balance sheet schedule, highlighting areas of focus or improvement
• Tax Compliance:
  • Ensure compliance with tax regulations and prepare tax returns (e.g., VAT, corporate income tax).
  • Coordinate with external auditors and tax authorities as required.
• Internal Controls & Compliance:
  • Maintain and improve internal control systems to prevent errors and fraud.
  • Ensure adherence to company policies, accounting standards, and regulatory requirements.
• Financial Analysis:
  • Conduct financial analysis to evaluate business performance, operational efficiency, and cost-saving opportunities.
  • Assist with ad hoc financial projects and reports as needed.
• Additional Duties: Perform other tasks as directed by your supervisor

Qualifications & Requirements:

• Bachelor’s degree in Accounting, Finance, or a related field.
• 5-7 years of experience in accounting, preferably in the manufacturing sector.
• Good management skills, at least 3 years of managerial experience
• Has led or supervised audits, both external and internal as well as tax audits
• Well versed on Ethiopian tax regulations
• Go getter attitude with agility to handle unexpected situations
• Strong knowledge of cost accounting, inventory management, and financial reporting.
• Proficiency in accounting software & Microsoft Excel.
• Excellent analytical, organizational, and problem-solving skills.
• Strong attention to detail and accuracy in financial reporting.
• Ability to work independently and collaboratively in a fast-paced environment

   

About Dodai Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission of making e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2026. Purpose of the Position The Senior Accountant will be responsible for overseeing financial operations, preparing financial statements, conducting analysis, and ensuring the accuracy and integrity of our financial records. This role requires a deep understanding of manufacturing cost accounting, inventory management, applicable tax laws and financial reporting standards.

Key Responsibilities:

• Financial Reporting:
  • Ensure compliance with accounting standards (e.g., IFRS, GAAP).
• Cost Accounting & Inventory Management:
  • Oversee cost accounting processes, including job costing and variance analysis.
  • Track inventory levels, cost of goods sold (COGS), and prepare cost build worksheets  for imports
  • Conduct periodic inventory audits and support inventory reconciliation.
  • Ensure physical stock movement and  balance aligned with system recordings
• Budgeting & Forecasting:
  • Collaborate with the finance team to prepare annual cash forecasts.
  • Analyze budget variances and provide actionable insights to the finance management team.

• General Ledger & Month-End Close:
  • Manage the month-end and year-end closing processes, including journal entries, accruals, and reconciliations.
  • Maintain the accuracy and completeness of the general ledger.
• Tax Compliance:
  • Ensure compliance with tax regulations and prepare tax returns (e.g., VAT, corporate income tax).
  • Coordinate with external auditors and tax authorities as required.
• Internal Controls & Compliance:
  • Maintain and improve internal control systems to prevent errors and fraud.
  • Ensure adherence to company policies, accounting standards, and regulatory requirements.
• Financial Analysis:
  • Conduct financial analysis to evaluate business performance, operational efficiency, and cost-saving opportunities.
  • Assist with ad hoc financial projects and reports as needed.

Additional Duties:  Perform other tasks as directed by your supervisor

Qualifications & Requirements:

• Bachelor’s degree in Accounting, Finance, or a related field.
• 2-3 years of experience in accounting, preferably in the manufacturing sector.
• Strong knowledge of cost accounting, inventory management, and financial reporting.
• Proficiency in accounting software & Microsoft Excel.
• Excellent analytical, organizational, and problem-solving skills.
• Strong attention to detail and accuracy in financial reporting.
• Ability to work independently and collaboratively in a fast-paced environment

Deadline:- April 10, 2026

About Dodai Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission of making e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2026. Purpose of the Position The L3 Battery Hardware Engineer is responsible for the complete mechanical-electrical hardware integration of Dodai’s EVs battery packs, including enclosure design validation, module integration, harness design review, safety compliance, testing, and failure analysis. The role provides technical leadership to L0, L1 and L2 technicians and ensures that all pack builds meet structural, thermal, electrical, and functional specifications. Key Responsibilities Testing & Analysis

• Conduct mechanical and environmental tests: vibration, shock, thermal cycling, IP tests, drop tests.
• Review electrical test results: IR, OCV delta analysis, balancing accuracy, capacity cycling.
• Perform root cause analysis (RCA) for failures using engineering tools such as Ishikawa, 5-Why, fault-tree analysis.

Process & Documentation

• Own engineering documentation: test reports, drawings, revision controls, ECNs.
• Define measurement methods and acceptance criteria for hardware quality.

Technical Leadership

• Supervise the work of and provide guidance to  L1 mechanical technicians on build processes, torque control, sealing, fastener management.
• Supervise the work of and provide guidance to L2 electrical technicians on high-voltage routing, harness management, and testing routines.
• Train team members on safety, DFM, and testing techniques.
• Provide performance feedback and develop teams to ensure their growth as well as contribution to the company’s mission
• Perform other tasks as directed by your

Requirements Education

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Mechatronics or related field
• 3-5 Years of Experience in Mechanical Engineering, Battery system or related field.

Technical Skills

• Strong electrical fundamentals: HV architecture, contactors.
• Proficient in testing instruments (IR meter, multimeter, DAQ equipment).
• Knowledge of safety standards and certification test methods.
• Strong documentation and reporting capability.

Deadline:- March 17, 2026

About Dodai Dodai is an electric mobility startup building Africa’s largest e-motorbike and battery-swapping ecosystem. We are dedicated to redefining urban transportation by offering sustainable, reliable, and customer-centric mobility solutions. Our goal is to deliver exceptional after-sales experiences that build trust and long-term loyalty among our customers. Role Summary We are seeking an experienced Customer Experience (CX) Manager to lead and strengthen Dodai’s after-sales operations and customer journey — from support and service to long-term satisfaction. This role is both strategic and hands-on. The CX Manager will play a key part in building a world-class customer experience function, achieving 3–5x higher efficiency than any peer in the market by leveraging advanced tools, digital systems, and an extremely customer-centric mindset. The CX Manager will report to the Head of Commercial, collaborating closely with sales, operations, and engineering teams. Key Responsibilities Customer Service & Engagement

• Lead the Customer Engagement Team managing call center, CRM, and ticketing with consistent service quality and empathy.
• Improve response time, resolution rate, and satisfaction through automation, CRM optimization, and data-driven improvements.
• Ensure prompt, professional handling of all customer inquiries, complaints, and requests across all communication channels.

After-Sales & Customer Success

• Lead the Customer Success Team coordinating repair, maintenance, and spare parts for fast, high-quality service.
• Manage service requests, warranty claims, and preventive maintenance with transparent communication and accurate records.
• Analyze recurring technical issues with engineering to improve product reliability and long-term customer trust.

Customer Relationship & Retention

• Implement proactive engagement and loyalty programs to strengthen relationships and boost customer retention.
• Collect and analyze customer feedback from multiple channels to identify and act on improvement opportunities.
• Execute initiatives that increase satisfaction and lifetime value in collaboration with senior leadership.

Technology & Efficiency Improvement

• Use CRM, analytics, and automation to achieve 3–5x higher efficiency than market competitors.
• Implement digital tools that enhance operational speed, accuracy, and visibility across all CX functions.
• Promote data-driven decision-making and continuous process improvement through regular performance tracking.

Team Leadership & Development

• Supervise and mentor CX associates, agents, and specialists to uphold Dodai’s international service standards.
• Set clear goals, conduct reviews, and foster a culture of empathy, accountability, and customer obsession.
• Use key metrics like satisfaction and first-time fix rate to identify team performance improvement areas.

Collaboration & Reporting

• Align CX goals with commercial, technical, and operational strategies for a seamless customer experience.
• Report weekly on KPIs, satisfaction trends, and escalation patterns to guide service planning and staffing.
• Collaborate cross-functionally to turn customer insights into process, policy, and product improvements.
• Perform other tasks as directed by your supervisor

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
• 5+ years of experience in customer experience, after-sales, or service operations — ideally within automotive, mobility, or telecom sectors.
• Proven leadership experience managing customer-facing teams (call center, CRM, or after-sales).
• Strong communication, analytical, and process-improvement skills.
• Fluency in English and Amharic.
• Familiarity with CRM systems and data analytics tools (e.g., Zoho, Trello, Salesforce, Zendesk, etc.).
• Passion for operational excellence and for delivering exceptional customer satisfaction.

Deadline:- March 17, 2026