About Dodai Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission of making urban e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2026. It’s thus looking to engage dynamic Ethiopian talent to ensure the achievement of its goals.  Purpose of the Position The Warehouse Supervisor is responsible for overseeing daily warehouse operations, inventory management within the ERP system, and ensuring smooth coordination between warehouse and financial processes. This role involves leading a team, optimizing workflows, maintaining data integrity in the ERP system, and ensuring accurate inventory reporting and control. The WarehouseSupervisor plays a crucial role in ensuring that both physical and digital warehouse operations meet company goals for logistics, supply chain, and financial integration. Key Responsibilities

• Team Leadership and Supervision:

• • • Lead, train, and supervise warehouse staff to ensure optimal performance and adherence to company policies.
    • Build and maintain a playbook that outlines key warehouse processes and procedures, ensuring it is updated regularly for staff to refer to.
    • Take a lead in cultivating Dodai's value and culture in the team by setting a good example. Continuously question the status quo, improve processes, and focus on being mission-driven.

• Inventory and ERP System Management:

• • • Oversee accurate receipt, storage, and dispatch of goods, ensuring up-to-date inventory records in the warehouse management system (WMS) and ERP system.
    • Manage and update financial master data in the ERP system, including cost centers and bill of materials (BOM), while integrating production data into financial reports.
    • Identify opportunities to improve the ERP system’s functionality and ensure compliance with internal financial controls and audit requirements.

• Order Fulfillment:

• • • Coordinate the picking, packing, and shipping of orders to meet customer deadlines.
    • Collaborate with the sales team, import operations team, manufacturing team, logistics team, and finance team to ensure smooth operations and timely order processing.
    • Liaise with the logistics team to track shipments and handle any discrepancies or delays.

• Inventory Valuation and Cost Control:

• • • Monitor and manage inventory valuation, production costs, and standard costing within the ERP system.
    • Ensure accurate tracking and reporting of raw materials, work-in-progress (WIP), and finished goods.
    • Reconcile inventory data with financial reports to ensure correct valuations.

• Health, Safety, and Compliance:

• • • Ensure that warehouse operations comply with health and safety regulations, including the use of personal protective equipment (PPE).
    • Conduct regular safety inspections and maintain a clean, organized working environment.
    • Enforce compliance with company policies related to safety and operational standards.

• Reporting and Documentation:

• • Prepare daily, weekly, and monthly reports on inventory levels, order fulfillment, and warehouse productivity.
  • Ensure all reporting is completed on time and digitally, adhering to company guidelines.
• Perform other tasks as directed by your supervisor

Requirement

• Bachelor’s degree in Logistics and Supply Chain Management, or a related field is preferred
• Proven experience in warehouse operations and team leadership, with at least 4 years of relevant experience
• Strong understanding of warehouse management systems (WMS) and inventory control procedures.
• Proficiency in manufacturing-focused ERP systems like SAP, Cin7, Microsoft Dynamics, or similar platforms.
• Strong attention to detail, problem-solving skills, and ability to work under pressure.
• Good communication skills, both written and verbal.
• Excellent leadership and organizational skills with the ability to motivate and manage a team.
• Good skills in MS Office and reporting.

Deadline: April 10, 2026

About Dodai Dodai Manufacturing PLC is a fast-growing organization launched in Addis Ababa, Ethiopia, on August 1, 2023. With a mission to make urban e-mobility accessible to everyone in Africa, Dodai assembles electric two-wheelers locally and plans to expand to major regional cities in Ethiopia by the end of 2026. Join us to be part of a dynamic team driving innovation and change! Purpose of the Position The Procurement Team Lead will play a critical role in leading and optimizing Dodai’s procurement function. This role goes beyond transactional purchasing, focusing on developing and executing procurement strategies, managing supplier performance, negotiating high-value contracts, and ensuring alignment with the company’s operational and financial objectives. The successful candidate will also lead the procurement team, strengthen supplier networks, identify cost-saving opportunities, and ensure full compliance with company policies and regulatory requirements. Key Responsibilities

• Lead and manage the end-to-end procurement cycle, from vendor identification and contract negotiation to delivery and performance monitoring.
• Supervise and support junior procurement team members, ensuring clear task allocation, performance management, and continuous development.
• Lead negotiations with suppliers to secure favorable pricing, terms, and long-term partnerships.
• Continuously evaluate suppliers for quality, reliability, compliance, and value-for-money.
• Establish and maintain strong supplier relationships while promoting supplier diversity and sustainability practices.
• Collaborate closely with internal teams (Finance & Accounting, Battery Systems, Commercial, Customer Experience, Manufacturing & Engineering, and Supply Chain) to anticipate and meet operational needs.
• Ensure strict compliance with Dodai’s procurement policies, ethical standards, and all applicable legal and regulatory requirements.
• Identify and implement cost-saving and process optimization initiatives across procurement functions.
• Review and approve supplier invoices by matching them with purchase orders and delivery records.
• Ensure accurate and timely preparation of weekly and monthly procurement reports.
• Maintain detailed records of purchases, supplier information, logistics data, and pricing for easy access and auditing.
• Provide leadership, coaching, and performance feedback to team members.
• Perform other tasks as directed by the supervisor.

Requirements Required Qualifications

• Bachelor’s degree in Procurement, Supply Chain Management, Business Administration, or a related field.
• 3+ years of progressively responsible experience in procurement or supply chain management, with some team leadership exposure preferred.
• Strong knowledge of procurement best practices, logistics coordination, contract management, and supplier performance evaluation.
• Proven ability to lead negotiations and manage high-value contracts.
• Experience working with ERP systems and procurement digital tools.
• Strong leadership, analytical, communication, and stakeholder management skills.
• High level of efficiency, integrity, accountability, and ability to manage teams effectively.

Preferred Qualifications

• Experience in manufacturing, logistics, or mobility sectors.
• Experience in using communication and project management tools like WhatsApp, Slack, Trello, Google apps, etc.
• Experience in a startup or fast-scaling environment.

About Dodai Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission of making e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2026. Purpose of the Position The Senior Accountant will be responsible for overseeing financial operations, preparing financial statements, conducting analysis, and ensuring the accuracy and integrity of our financial records. This role requires a deep understanding of manufacturing cost accounting, inventory management, applicable tax laws and financial reporting standards.

Key Responsibilities:

• Financial Reporting:
  • Ensure compliance with accounting standards (e.g., IFRS, GAAP).
• Cost Accounting & Inventory Management:
  • Oversee cost accounting processes, including job costing and variance analysis.
  • Track inventory levels, cost of goods sold (COGS), and prepare cost build worksheets  for imports
  • Conduct periodic inventory audits and support inventory reconciliation.
  • Ensure physical stock movement and  balance aligned with system recordings
• Budgeting & Forecasting:
  • Collaborate with the finance team to prepare annual cash forecasts.
  • Analyze budget variances and provide actionable insights to the finance management team.

• General Ledger & Month-End Close:
  • Manage the month-end and year-end closing processes, including journal entries, accruals, and reconciliations.
  • Maintain the accuracy and completeness of the general ledger.
• Tax Compliance:
  • Ensure compliance with tax regulations and prepare tax returns (e.g., VAT, corporate income tax).
  • Coordinate with external auditors and tax authorities as required.
• Internal Controls & Compliance:
  • Maintain and improve internal control systems to prevent errors and fraud.
  • Ensure adherence to company policies, accounting standards, and regulatory requirements.
• Financial Analysis:
  • Conduct financial analysis to evaluate business performance, operational efficiency, and cost-saving opportunities.
  • Assist with ad hoc financial projects and reports as needed.

Additional Duties:  Perform other tasks as directed by your supervisor

Qualifications & Requirements:

• Bachelor’s degree in Accounting, Finance, or a related field.
• 2-3 years of experience in accounting, preferably in the manufacturing sector.
• Strong knowledge of cost accounting, inventory management, and financial reporting.
• Proficiency in accounting software & Microsoft Excel.
• Excellent analytical, organizational, and problem-solving skills.
• Strong attention to detail and accuracy in financial reporting.
• Ability to work independently and collaboratively in a fast-paced environment

Deadline:- April 10, 2026

About Dodai: Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission to  make urban e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2026.  Purpose of the Position: The Junior Warehouse Administrator is responsible for supporting daily warehouse operations by maintaining accurate inventory records, processing documentation, and coordinating with other departments to ensure timely movement of goods. The role involves data entry, assisting with stock reconciliations, reporting, and ensuring proper documentation for inbound and outbound items. Key Responsibilities

• Maintain inventory records and request replenishment of materials in the warehouse as needed.
• Keep the warehouse clean and organized at all times.
• Track, document, and resolve any discrepancies on received orders.
• Update the inventory system with accurate records of physical inventory totals, receipts,adjustments, and returns.
• Reconcile inventory between the system and the finance book.
• Manage inventory/supplies and ensure they are within the established minimum and maximum levels.
• Ensure proper labels are placed on the warehouse items.
• Implement the 5S principle in the warehouse operations.
• Conduct cycle counts on a regular and timely basis.
• Report any inconsistency, variance, or incident on time and follow up for the case closure.
• Ensure all inventory movements are backed by either system transactions or official warehouse documents.
• Collect and analyze data to identify trends and opportunities for improvement in the sourcing and supply management process.
• Update routine reports to support informed decision-making within the company.
• Perform other tasks as directed by your supervisor

            Qualifications:

• Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or related field.
• 0–2 years in a warehouse or logistics-related role (internship or volunteering experience counts) Technical Skills:

• Basic knowledge of inventory systems (ERP, WMS, or Excel-based tools)
• Computer literacy: MS Office (especially Excel) Soft Skills:

• Strong attention to detail
• Good communication and teamwork skills
• Time management and organizational ability
• Willingness to learn and adapt to new systems/processes

 

Title: Battery Swapping Sites Scouter/Site Acquisition Associate Type of Employment: 3-month fixed-term contract (extendable based on performance) Location: Addis Ababa & Sheger City Reports to: Battery Swapping Sites Supervisor No. of Posts: 4 About Dodai Dodai Manufacturing PLC is a fast-growing organization launched in Addis Ababa, Ethiopia, on August 1, 2023. With a mission to make urban e-mobility accessible to everyone in Africa, Dodai assembles electric two-wheelers locally and is building a citywide battery swapping network to support riders across Ethiopia. As part of this rapid expansion, Dodai is working to deploy 40 battery swapping sites with dedicated Dodai-owned transformers within the next 8 months, starting in Addis Ababa and Sheger City. Join us to be part of a dynamic team driving innovation and transforming urban mobility in Africa. Purpose of the Position The Battery Swapping Site Scouter is responsible for identifying and sourcing high-potential locations for Dodai battery swapping stations across Addis Ababa and Sheger City. The role focuses on rapid field scouting and early-stage site validation, ensuring that potential locations meet Dodai’s technical, operational, and commercial site selection criteria, including suitability for installing dedicated electrical infrastructure where required. The Scouter plays a critical role in supporting Dodai’s goal of deploying 40 battery swapping sites within 8 months by maintaining a strong pipeline of qualified locations and presenting ready-to-review site opportunities to the Supervisor. Success in this role is measured by the number of qualified sites sourced, the speed of identifying potential locations, and the quality of sites that progress to acquisition and deployment. Key Responsibilities

• Identify potential sites for battery swapping stations across Addis Ababa City Administration and Sheger City Administration.
• Evaluate locations against the site selection criteria provided by Dodai.
• Assess basic site feasibility, including space availability, accessibility, and suitability for electrical infrastructure installation.
• Engage with property owners and landlords to introduce Dodai’s concept.
• Collect and submit preliminary site information and documentation.
• Maintain a pipeline of potential locations for review by the Supervisor.
• Coordinate site visits with the Supervisor and internal teams.
• Prepare basic reports on scouted sites and progress.

Requirements Required Qualifications

• Diploma or Bachelor’s degree in Business, Real Estate, Architecture & Urban Planning, or related field.
• 1–2 years of experience in field-based roles such as site scouting, real estate, sales, or operations.
• Physically fit and able to travel extensively across the city for field scouting and site visits.
• Good knowledge of Addis Ababa and Sheger city areas.
• Strong communication and negotiation skills.
• Ability to work independently and conduct field visits regularly.
• Ability to use Whatsapp and other communication tools.

Preferred Qualifications

• Experience in real estate, telecom tower site acquisition, or infrastructure projects.
• Experience working in a startup or fast-growing environment.
• Basic reporting and documentation skills using tools such as Excel or Google Sheets.

Title: Site Acquisition Supervisor Type of Employment: Full-Time Location: Addis Ababa Reports to: Local Procurement and Logistics Manager About Dodai Dodai Manufacturing PLC is a fast-growing organization launched in Addis Ababa, Ethiopia, on August 1, 2023. With a mission to make urban e-mobility accessible to everyone in Africa, Dodai assembles electric two-wheelers locally and plans to expand to major regional cities in Ethiopia by the end of 2026. Join us to be part of a dynamic team driving innovation and change! Purpose of the Position The Battery Swapping Sites Supervisor is responsible for delivering 40 fully secured battery swapping sites equipped with Dodai-owned transformers within 8 months by leading and managing the site scouting and acquisition process. The role ensures that all selected locations meet Dodai’s technical, electrical infrastructure, operational, and commercial requirements, including the feasibility of installing dedicated transformers where required. The Supervisor will convert qualified site leads into signed lease agreements and deployment-ready locations, coordinating landlord negotiations, documentation, and regulatory processes. Success in this role is measured by the number of sites secured, the speed of site acquisition and contract completion, and the readiness of locations to support Dodai’s rapid battery swapping network expansion.

Key Responsibilities

• Manage and supervise the Battery Swapping site scouting team to identify suitable battery swapping locations.
• Review and assess proposed sites to ensure they meet Dodai’s site selection criteria.
• Manage relationships with landlords and property owners.
• Ensure all required landlord documentation is collected and validated.
• Facilitate lease agreement preparation and coordinate signing at Documents Authentication and Registration Service
• Oversee the electrical and operational readiness of selected sites, including transformer installation, permitting, and deployment preparation.
• Monitor active sites and handle follow-ups after installation.
• Identify and secure replacement sites if existing locations are terminated.
• Support Dodai’s battery swapping network expansion strategy.
• Ensure selected sites can support the installation of Dodai-owned electrical transformers and coordinate with relevant stakeholders (EEU, contractors, landlords) for electrical infrastructure readiness.

Requirements

Required Qualifications

• Bachelor’s degree in Business Administration, Engineering, or related field.
• 2-3 years of experience in site acquisition, operations, project management, or infrastructure deployment.
• Experience managing teams or coordinating field staff.
• Physically fit and able to travel extensively across the city for field assessment and site visits.
• Strong negotiation, stakeholder management, and organizational skills.
• Ability to manage multiple site projects simultaneously.

Preferred Qualifications

• Experience in telecommunications, energy infrastructure, logistics, or mobility sectors.
• Experience working with government offices and regulatory processes.
• Experience in using communication and project management tools like WhatsApp, Slack, Trello, Google apps, etc
• Experience in a startup or fast-scaling environment.

About Dodai Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission of making e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2026. Purpose of the Position:  Owns battery pack quality, reliability, and compliance across IQC, OQC, and field failure streams. Ensures processes, documentation, and defect reduction programs are institutionalized. Key Responsibilities Quality Systems

• Build quality processes covering IQC,OQC, and field return analysis.
• Establish torque control standards, mechanical fitment criteria, IR/OCV acceptance limits, and traceability rules.
• Own NCR process, deviation management, CAPA, and audit readiness.

Testing & Validation

• Approve cell/pack testing methods: IR, OCV delta, capacity cycling, insulation tests, leakage checks.
• Oversee qualification of new packs, suppliers, firmware, and manufacturing processes.

Team Management

• Lead L3/L2 quality staff, ensure proper training in inspection, defect classification, documentation, and basic testing.
• Coordinate with service teams for field issue monitoring and structured feedback.
• Perform other task as directed by your supervisor

Requirements

• Bsc in Electrical, Electro-mechanical, Mechanical, Automotive Engineering or related
• Engineering degree with 5–8 years in quality (battery/automotive/electronics).
• Strong knowledge of reliability engineering, RCA, and statistical quality tools.

Deadline:- March 17, 2026  

About Dodai Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission of making e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2026. Purpose of the Position The L3 Battery Hardware Engineer is responsible for the complete mechanical-electrical hardware integration of Dodai’s EVs battery packs, including enclosure design validation, module integration, harness design review, safety compliance, testing, and failure analysis. The role provides technical leadership to L0, L1 and L2 technicians and ensures that all pack builds meet structural, thermal, electrical, and functional specifications. Key Responsibilities Testing & Analysis

• Conduct mechanical and environmental tests: vibration, shock, thermal cycling, IP tests, drop tests.
• Review electrical test results: IR, OCV delta analysis, balancing accuracy, capacity cycling.
• Perform root cause analysis (RCA) for failures using engineering tools such as Ishikawa, 5-Why, fault-tree analysis.

Process & Documentation

• Own engineering documentation: test reports, drawings, revision controls, ECNs.
• Define measurement methods and acceptance criteria for hardware quality.

Technical Leadership

• Supervise the work of and provide guidance to  L1 mechanical technicians on build processes, torque control, sealing, fastener management.
• Supervise the work of and provide guidance to L2 electrical technicians on high-voltage routing, harness management, and testing routines.
• Train team members on safety, DFM, and testing techniques.
• Provide performance feedback and develop teams to ensure their growth as well as contribution to the company’s mission
• Perform other tasks as directed by your

Requirements Education

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Mechatronics or related field
• 3-5 Years of Experience in Mechanical Engineering, Battery system or related field.

Technical Skills

• Strong electrical fundamentals: HV architecture, contactors.
• Proficient in testing instruments (IR meter, multimeter, DAQ equipment).
• Knowledge of safety standards and certification test methods.
• Strong documentation and reporting capability.

Deadline:- March 17, 2026

About Dodai Dodai is an electric mobility startup building Africa’s largest e-motorbike and battery-swapping ecosystem. We are dedicated to redefining urban transportation by offering sustainable, reliable, and customer-centric mobility solutions. Our goal is to deliver exceptional after-sales experiences that build trust and long-term loyalty among our customers. Role Summary We are seeking an experienced Customer Experience (CX) Manager to lead and strengthen Dodai’s after-sales operations and customer journey — from support and service to long-term satisfaction. This role is both strategic and hands-on. The CX Manager will play a key part in building a world-class customer experience function, achieving 3–5x higher efficiency than any peer in the market by leveraging advanced tools, digital systems, and an extremely customer-centric mindset. The CX Manager will report to the Head of Commercial, collaborating closely with sales, operations, and engineering teams. Key Responsibilities Customer Service & Engagement

• Lead the Customer Engagement Team managing call center, CRM, and ticketing with consistent service quality and empathy.
• Improve response time, resolution rate, and satisfaction through automation, CRM optimization, and data-driven improvements.
• Ensure prompt, professional handling of all customer inquiries, complaints, and requests across all communication channels.

After-Sales & Customer Success

• Lead the Customer Success Team coordinating repair, maintenance, and spare parts for fast, high-quality service.
• Manage service requests, warranty claims, and preventive maintenance with transparent communication and accurate records.
• Analyze recurring technical issues with engineering to improve product reliability and long-term customer trust.

Customer Relationship & Retention

• Implement proactive engagement and loyalty programs to strengthen relationships and boost customer retention.
• Collect and analyze customer feedback from multiple channels to identify and act on improvement opportunities.
• Execute initiatives that increase satisfaction and lifetime value in collaboration with senior leadership.

Technology & Efficiency Improvement

• Use CRM, analytics, and automation to achieve 3–5x higher efficiency than market competitors.
• Implement digital tools that enhance operational speed, accuracy, and visibility across all CX functions.
• Promote data-driven decision-making and continuous process improvement through regular performance tracking.

Team Leadership & Development

• Supervise and mentor CX associates, agents, and specialists to uphold Dodai’s international service standards.
• Set clear goals, conduct reviews, and foster a culture of empathy, accountability, and customer obsession.
• Use key metrics like satisfaction and first-time fix rate to identify team performance improvement areas.

Collaboration & Reporting

• Align CX goals with commercial, technical, and operational strategies for a seamless customer experience.
• Report weekly on KPIs, satisfaction trends, and escalation patterns to guide service planning and staffing.
• Collaborate cross-functionally to turn customer insights into process, policy, and product improvements.
• Perform other tasks as directed by your supervisor

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
• 5+ years of experience in customer experience, after-sales, or service operations — ideally within automotive, mobility, or telecom sectors.
• Proven leadership experience managing customer-facing teams (call center, CRM, or after-sales).
• Strong communication, analytical, and process-improvement skills.
• Fluency in English and Amharic.
• Familiarity with CRM systems and data analytics tools (e.g., Zoho, Trello, Salesforce, Zendesk, etc.).
• Passion for operational excellence and for delivering exceptional customer satisfaction.

Deadline:- March 17, 2026

About Dodai Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission of making e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2026. It’s thus looking to engage dynamic Ethiopian talent to ensure the achievement of its goals. Purpose of the Position The Junior Assembly Technician for Dodai will be part of the manufacturing team and will be responsible for the assembly of electric two wheelers (E2W) in an efficient manner.S/he will be responsible to construct the small parts and components that make up the E2W to create a new product according to the specifications provided by the Factory Operations Manager.  Key Responsibilities

• Perform complex and advanced assembly of products according to established specifications and instructions.
• Perform high precision calibration and advanced adjustments using testing instruments.
• Develop assembly and test procedures to promote production of quality products.
• Ensure optimal performance and longevity of assembly equipment by conducting regular maintenance and servicing, while closely monitoring all equipment functionality and promptly reporting any issues or substandard conditions to the supervisor.
• Ensure all registration documents of E2W are maintained according to standard operating procedures.
• Perform equipment assembly according to engineering drawings.
• Perform cleaning of all parts as per established cleaning procedures.
• Provide support for material handling and material movement activities with the warehouse team.
• Work together with the quality assurance team to detect and resolve any product defects or issues during the assembly process, conduct testing on products for performance evaluation, and document the outcomes.
• Perform final checks and adjustments for any defects to ensure high quality products.
• Perform installation, rework, inspection, reassembly, replacing, refitting, and adjusting products as required.
• Receive, unload, unpack and transfer materials to different work stations.
• Assist supervisor during emergency situations such as fire, natural disasters etc.
• Support the implementation of health and safety initiatives in the manufacturing facility to maintain a safe working environment for all employees.
• Provide input and feedback on product design and assembly procedures to improve overall product quality and customer satisfaction.
• Participate in continuous training and development programs to enhance technical skills and knowledge related to electric two-wheeler assembly
• Assist in the development and implementation of new assembly processes and techniques to improve efficiency and productivity.
• Perform other tasks as directed by your supervisor

Requirement

• Bachelor's degree in Mechanical Engineering, Industrial Engineering or closely related fields or TVET graduate in relevant field
• 6 months to 1 year experience working in a factory setting with similar products (E2W, E3W etc.), 
• Sound knowledge of industry-specific factory equipment.
• Preferably proficient in basic Microsoft Office applications.
• The ability to multitask.
• Outstanding time management skills.
• Excellent analytical and problem-solving skills.
• Effective communication skills.

Deadline:- March 17, 2026

About Dodai Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission of making e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2026.  Purpose of the Position: The Jr. Customer Experience Officer is responsible for delivering timely, accurate, and empathetic support to Dodai’s customers through phone, chat, and other communication channels. Reporting to the Customer Engagement Lead, you will ensure that every customer interaction reflects Dodai’s commitment to reliability, efficiency, and care. You will serve as the first point of contact for customers and prospects — handling inquiries, resolving issues, escalating cases when needed, and ensuring a smooth experience across the entire customer journey. The role plays a vital part in maintaining customer trust, improving satisfaction, and supporting daily operations across repair, logistics, and sales. Responsibilities:      1.Customer Support & Issue Resolution

• Respond to customer queries via phone, chat, or messaging platforms in a timely and professional manner.
• Provide accurate information on Dodai products, services, repairs, and subscriptions.
• Log customer interactions, complaints, and feedback accurately in the CRM or ticketing system.
• Resolve common issues independently and escalate complex ones to the customer engagement lead or relevant department. 2.Ticketing & Case Management

• Create, assign, and follow up on customer tickets (e.g. for repairs, returns, or service requests).
• Track ticket resolution status and ensure timely closure based on SLA timelines.
• Ensure proper documentation of customer cases to support trend analysis and team reviews 3.Collaboration with Other Teams

• Liaise with the Customer Engagement Lead to escalate to the Repair & Maintenance Officers to coordinate service appointments or troubleshoot issues.
• Coordinate with the logistics team for delivery or pickup confirmations through the customer engagement  lead.
• Notify the sales or onboarding team when there are inquiries or opportunities from new prospects through the customer engagement  lead. 4.Feedback Collection & Reporting

• Record customer satisfaction scores (CSAT, NPS) where applicable.
• Capture and share recurring customer issues or feedback to help improve processes and services.
• Participate in daily or weekly debriefs with the Customer Engagement Lead to review performance and customer experience insights. 5.System Use & Compliance

• Use internal systems (CRM, telephony, ticketing) to manage tasks and record data accurately.
• Follow standard operating procedures (SOPs), call scripts, and data privacy guidelines.
• Stay updated on new product features, service policies, and internal tools through training or briefings.

• Perform other tasks as directed by your supervisor

  Qualifications

• Bachelor's degree in Marketing Management, Business, Customer Service Management, or related field.
• 1–2 years of experience in a customer support, call center, or front-facing service role.

• Excellent verbal and written communication skills.
• Strong active listening and problem-solving abilities.
• Proficient in using phones, chat platforms, and customer support systems.
• Comfortable handling multiple tasks in a fast-paced, high-volume environment.
• Basic data entry and reporting skills using Google Sheets or CRM dashboards.
• Positive attitude and a strong sense of accountability.

Deadline:-March 17,2026  

About Dodai Dodai Manufacturing Plc (Dodai), is a recently incorporated organization launched in Addis Ababa, Ethiopia on August 01, 2023. Dodai is a fast growing organization with a mission of making e-mobility accessible to everyone in Africa through its innovative products and services. Dodai plans to provide brand new electric two wheelers by assembling them here in Addis Ababa and plans to expand to major regional cities in Ethiopia by the end of 2026.  Purpose of the position The Repair and Maintenance Engineer will diagnose, repair, and maintain electrical systems of e-bikes to ensure safety, reliability, and high-quality service. Support uptime, reduce repeat failures, and maintain accurate repair documentation. 1. Core Responsibilities A. Electrical Diagnostics & Repair

• Diagnose and repair charger faults such as unstable voltage, no output, overheating, and abnormal noise using appropriate electrical testing tools.
• Test ECU and control systems for power supply, communication, and signal issues; replace faulty units and verify system functionality after installation.
• Inspect wiring harnesses and connectors for damage, loose terminals, short circuits, or corrosion; perform continuity testing where required.
• Repair or replace defective components including connectors, wiring sections, and basic PCB elements.
• Interpret wiring diagrams and schematics to systematically troubleshoot faults.
• Perform post-repair functional testing to ensure safe and reliable operation before bike release.

B. Preventive Maintenance

• Conduct routine electrical inspections as per maintenance schedule.
• Identify and report early signs of electrical failure to prevent breakdowns and downtime..

C. Root Cause & Quality Control

• Conduct basic root cause analysis for recurring electrical faults and document findings.
• Escalate complex or unresolved issues to the supervisor in a timely manner.
• Verify that all repaired bikes meet safety and functional standards before release.

D. Documentation

• Ensure all repair activities are properly documented in the job card system and master log.
• Escalate recurring or repeated faults for further investigation.

E. Team & Workplace Support

• Work closely with cross-functional teams to resolve technical issues efficiently.
• Provide guidance to junior technicians as required.
• Uphold 5S and workplace safety standards at all times.

2. Performance Expectations

• Complete at least 95% of repairs within the agreed time.
• Keep repeat repair cases below 5%.
• Ensure all repair records are accurate and completed daily.
• Follow all safety rules at all times.

Required Skills

• Degree/Level IV in Electrical Engineering, Mechatronics, or related field.
• 2+ years of Experience in electrical diagnostics and repair (e-bike or similar systems is advantageous).
• Ability to read wiring diagrams.
• Skilled in using multimeter and electrical tools.
• Basic soldering and PCB repair knowledge.
• Strong problem-solving and attention to detail.
• Workshop environment with exposure to tools, machinery, and occasional outdoor testing.

Deadline:- March 17, 2026 

About Dodai Dodai Manufacturing PLC is a fast-growing organization launched in Addis Ababa, Ethiopia, on August 1, 2023. With a mission to make urban e-mobility accessible to everyone in Africa, Dodai assembles electric two-wheelers locally and plans to expand to major regional cities in Ethiopia by the end of 2026. Join us to be part of a dynamic team driving innovation and change!

Position Overview:

The Direct Sales Manager will be responsible for leading showroom operations, meeting sales targets, and managing a team of sales associates to deliver excellent customer service. He/She will implement the direct sales strategy, drive foot traffic , and ensure each showroom reaches its monthly and annual sales goals.

Key Responsibilities:

• Direct Sales Strategy Implementation Drive and implement direct sales strategies and initiatives across showrooms to achieve monthly and annual sales targets, adjusting tactics based on performance data and market trends.
• Team Management and Development Recruit, train, and manage showroom sales associates to build a high-performing team. Ensure consistent training in product knowledge, customer engagement, and sales techniques.
• Customer Education and Brand Building Educate customers on the benefits and functionalities of e-motorbikes as a new product in the market. Build a positive and reliable brand image for Dodai, fostering customer trust and product reliability.
• Lead Generation and Marketing Collaboration Collaborate with the marketing team to continuously test and implement various lead generation activities. Track and analyze the effectiveness of these activities, optimizing strategies to increase showroom traffic and customer engagement.
• Sales Reporting and Process Optimization Standardize and streamline reporting processes across showrooms for accurate tracking of sales performance, customer interactions, and team productivity.
• Commission Structure Development Establish a balanced commission structure for the direct sales team that considers both efficiency and effectiveness. Ensure the structure drives results, supports cost-effectiveness, and aligns with the company’s financial goals.
• Lead Generation, CRM, and Marketing Support Implement and manage a CRM system to build an optimized and digital process for managing both new leads and existing customers, ensuring data accuracy, streamlined communication, and effective lead nurturing.
• Other tasks: Perform other tasks as directed by your supervisor

Deadline:- March 17, 2026  

Title: Junior Administration Officer Type of Employment: Full Time Location: Addis Ababa Reports to: People and Admin Manager About Dodai Dodai Manufacturing PLC is a fast-growing organization launched in Addis Ababa, Ethiopia, on August 1, 2023. With a mission to make urban e-mobility accessible to everyone in Africa, Dodai assembles electric two-wheelers locally and plans to expand to major regional cities in Ethiopia by the end of 2026. Join us to be part of a dynamic team driving innovation and change! Purpose of the Position The Junior Administration Officer is responsible for supporting day-to-day administrative/office operations and acting as a liaison between the company and external stakeholders. The role supports company setup activities, office coordination, and follow-up with government and other offices, service providers, and partners Key Responsibilities Administration Responsibilities

• Manage front-desk and reception activities, including scheduling, welcoming and directing visitors/guests appropriately
• Ensure company’s/office equipment and facilities are functioning properly, including CCTV/camera -screens, speakers, meeting tools, and other office equipment, and report or coordinate timely maintenance when issues arise
• Ensure the office environment is clean, functional, and presentable at all times
• Maintain organized filing systems for both physical and electronic documents
• Assist with procurement of office supplies and coordination with vendors
• Provide administrative support for daily smooth company/office operations and implementation of basic administrative systems and procedures

Liaison Responsibilities

• Serve as a point of contact between the company and external stakeholders
• Submit, collect, and track correspondence with government offices and other institutions/service providers
• Ensure timely follow-up and reporting on external requests and approvals
• Liaise with government offices to ensure proper permits and statutory documents of the company are updated and available

Operational Support

• Perform other duties as assigned in line with startup operational needs
• Support continuous improvement by sharing ideas and suggestions based on daily interactions with internal teams and external stakeholders, aimed at improving administrative processes and operational efficiency
• Perform other tasks as directed by your supervisor

Requirement

•  Bachelor’s degree in Management, Business Administration, Public Administration, or related field
• 0–1 years of relevant experience (fresh graduates encouraged to apply)
• Strong follow-up, organization, and coordination skills
• Good communication skills 
• Basic computer skills