• Maintain inventory records and request replenishment of materials in the warehouse as needed.
• Keep the warehouse clean and organized at all times.
• Track, document, and resolve any discrepancies on received orders.
• Update the inventory system with accurate records of physical inventory totals, receipts,adjustments, and returns.
• Reconcile inventory between the system and the finance book.
• Manage inventory/supplies and ensure they are within the established minimum and maximum levels.
• Ensure proper labels are placed on the warehouse items.
• Implement the 5S principle in the warehouse operations.
• Conduct cycle counts on a regular and timely basis.
• Report any inconsistency, variance, or incident on time and follow up for the case closure.
• Ensure all inventory movements are backed by either system transactions or official warehouse documents.
• Collect and analyze data to identify trends and opportunities for improvement in the sourcing and supply management process.
• Update routine reports to support informed decision-making within the company.
• Perform other tasks as directed by your supervisor

• Basic knowledge of inventory systems (ERP, WMS, or Excel-based tools)
• Computer literacy: MS Office (especially Excel)

• Strong attention to detail
• Good communication and teamwork skills
• Time management and organizational ability
• Willingness to learn and adapt to new systems/processes

• Customer Support & Issue Resolution

• Welcome customers visiting the maintenance and repair services center and assist them in a timely, professional, and customer focused manner. 
• Respond to customer queries via phone, chat, or messaging platforms in a timely and professional manner.
• Provide accurate information on Dodai products, services, repairs, and subscriptions.
• Log customer interactions, complaints, and feedback accurately in the CRM or ticketing system.
• Resolve common issues independently and escalate complex ones to the Customer Experience lead or relevant department.

• Ticketing & Case Management

• Create, assign, and follow up on customer tickets (e.g. for repairs, returns, or service requests).
• Track ticket resolution status and ensure timely closure based on SLA timelines.
• Ensure proper documentation of customer cases to support trend analysis and team reviews.

• Collaboration with Other Teams

• Liaise with the Customer Experience Lead to escalate to the Repair & Maintenance Officers to coordinate service appointments or troubleshoot issues.
• Coordinate with the logistics team for delivery or pickup confirmations through the customer engagement  lead.
• Coordinate with the warehouse team to ensure spare parts availability and support the timely delivery of parts to customers. 
• Notify the sales or onboarding team when there are inquiries or opportunities from new prospects through the customer  lead.

• Feedback Collection & Reporting

• Record customer satisfaction scores (CSAT, NPS) where applicable.
• Capture and share recurring customer issues or feedback to help improve processes and services.
• Participate in daily or weekly debriefs with the Customer Experience Lead to review performance and customer experience insights.

• System Use & Compliance

• Use internal systems (CRM, telephony, ticketing) to manage tasks and record data accurately.
• Follow standard operating procedures (SOPs), after sales policies and data privacy guidelines.
• Stay updated on new product features, service policies, and internal tools through training or briefings.

• Other Tasks: Perform other tasks as directed by your supervisor

Qualifications

• Bachelor's degree in Marketing Management, Business, Customer Service Management, or related field.
• 1–2 years of experience in a customer support, call centre, or front-facing service role.
• Excellent verbal and written communication skills.

• Strong active listening and problem-solving abilities.
• Ability in using phones, chat platforms, and customer support systems.
• Comfortable handling multiple tasks in a fast-paced, high-volume environment.
• Basic data entry and reporting skills using Google Sheets or CRM dashboards.

• Positive attitude and a strong sense of accountability.

• Perform complex and advanced assembly of products according to established specifications and instructions.
• Perform high-precision calibration and advanced adjustments using testing instruments.
• Develop assembly and test procedures to promote production of quality products.
• Monitor the functioning of all equipment and report any problems or substandard conditions to the supervisor.
• Ensure all assigned assembly documentations  are maintained according to standard operating procedures.
• Perform installation, repair, inspection, reassembly, replacing, refitting, and adjusting products as required.
• Comply with all EHS requirements, wear appropriate PPE, report unsafe conditions, and participate in emergency response activities when required.
• Maintain 5S standards by keeping the workstation clean, organized, and safe throughout the shift.
• Coach, train, and provide technical guidance to junior assembly technicians to improve skill development and standard work compliance.
• Meet daily production targets while maintaining required quality and safety standards.
• Properly use, inspect, and maintain assigned tools and equipment, reporting any damage, calibration issues, or shortages.
• Collaborate effectively with Quality, Warehouse, Maintenance, and Hardware teams to ensure smooth production operations.
• Perform other tasks as directed by your supervisor.

• Bachelor's degree in Mechanical Engineering, industrial engineering, or closely related fields or TVET graduate in relevant field
• A minimum of 2 years of experience for TVET graduates and 1 year of experience for university graduates working in a factory setting with similar products (E2W, E3W, etc.) is preferable.
• Sound knowledge of industry-specific factory equipment.
• Basic computer skills, including Google Workspace, are an advantage.
• The ability to multitask.
• Outstanding time management skills.
• Excellent analytical and problem-solving skills.
• Effective communication skills.
• Strong attention to detail.

• Perform complex and advanced assembly of products according to established specifications and instructions.
• Perform high-precision calibration and advanced adjustments using testing instruments.
• Develop assembly and test procedures to promote production of quality products.
• Ensure all registration documents of E2W are maintained according to standard operating procedures.
• Perform equipment assembly according to engineering drawings.
• Perform cleaning of all parts as per established cleaning procedures.
• Provide support for material handling and material movement activities with the warehouse team.
• Work together with the quality assurance team to detect and resolve any product defects or issues during the assembly process, conduct testing on products for performance evaluation, and document the outcomes.
• Perform installation, rework, inspection, reassembly, replacing, refitting, and adjusting products as required.
• Support the implementation of health and safety initiatives in the manufacturing facility to maintain a safe working environment for all employees.
• Provide input to improve product design, assembly processes, quality, efficiency, and productivity.
• Participate in continuous training and development programs to enhance technical skills and knowledge related to electric two-wheeler assembly. 
• Meet daily production targets while maintaining required quality and safety standards.
• Follow Standard Operating Procedures (SOPs), work instructions, and engineering specifications during assembly operations.
• Maintain 5S standards by keeping the workstation clean, organized, and free from safety hazards.
• Properly use, inspect, and maintain assigned tools and equipment, reporting any damage or calibration issues.
• Complete any required production and assembly records accurately according to company procedures and requirements. 
• Collaborate effectively with Production, Quality, Warehouse, Maintenance, and Hardware & Engineering teams.
• Perform other tasks as directed by your supervisor

• Bachelor's degree in Mechanical Engineering, Industrial Engineering or closely related fields or TVET graduate in relevant field
• 6 months to 1 year experience working in a factory setting with similar products (E2W, E3W etc.), 
• Sound knowledge of industry-specific factory equipment.
• Preferably proficient in basic Microsoft Office applications.
• The ability to multitask.
• Outstanding time management skills.
• Excellent analytical and problem-solving skills.
• Effective communication skills.

• Diagnose and repair e-bike charger faults including voltage, output, and overheating issues using electronic testing tools.
• Perform diagnostics and repairs on (ECU) Electronic Control Unit. units, communication interfaces, and wiring harnesses.
• Inspect and repair wiring connectors, terminals, and circuit components, including basic PCB repairs.
• Interpret complex electrical schematics and wiring diagrams to troubleshoot system-level electrical faults.
• Conduct post-repair functional testing to verify power supply, signal integrity, and system safety.
• Maintain detailed technical documentation of electrical diagnostics and repairs in the job card system.
• Investigate root causes for recurring electronic or electrical failures and recommend improvements.
• Collaborate with the team to resolve escalated technical electrical issues.
• Collaborate effectively with cross-functional teams (e.g., customer service) to provide updates on repair status and resolve technical requests efficiently.
• Support the broader team by sharing technical knowledge and best practices.
• Perform other job-related duties as assigned by the Teamlead .

• Degree/Level IV in Electrical Engineering or Mechatronics.
• 2+ years of experience in electrical/electronic diagnostics and repair (specifically e-bike or similar EV systems).
• Proficiency in reading and interpreting electrical wiring diagrams and schematics.
• Expert skill in using multimeters, soldering stations, and diagnostic testing equipment.
• Experience with wiring harness repair, and PCB troubleshooting.
• Strong problem-solving and analytical skills regarding electrical systems.

About Dodai

Purpose of the Position

Key Responsibilities

• Conduct IQC, IPQC, and OQC quality inspections to ensure compliance with company quality standards.
• Verify that production activities comply with approved work instructions, inspection criteria, and quality procedures.
• Identify defects, report non-conformities, and support root cause analysis and corrective/preventive actions (CAPA).
• Maintain accurate inspection records, quality reports, defect logs, and other quality documentation.
• Monitor key quality metrics, including First Pass Yield (FPY), defect rates, and inspection completion.
• Support investigations into customer complaints and field quality issues, ensuring timely resolution.
• Collaborate with Assembly, Warehouse, Engineering, and Repair & Maintenance teams to resolve quality concerns and prevent recurrence.
• Support supplier quality activities by inspecting incoming materials and reporting non-conforming components.
• Promote quality awareness by providing guidance to production teams on quality standards and best practices.
• Participate in internal audits, process improvement initiatives, and implementation of standardized quality procedures.
• Maintain quality reports, inspection records, defect logs, and quality performance documentation.
• Handle assigned quality tools and equipment properly, ensuring they are used, maintained, and stored in accordance with company procedures. 
• Comply with all Environmental, Health, and Safety (EHS) policies, procedures, and workplace safety requirements.
• Immediately escalate quality, safety, or production issues that are beyond the scope of authority or technical capability to the Quality Supervisor or relevant stakeholders.
• Prepare, review, and maintain quality documentation, including Standard Operating Procedures (SOPs), Work Instructions (WIs), inspection checklists,Training  and quality records
• Perform 5S &  other tasks as directed by your supervisor.

Key Qualifications and Skills

Education

• Bachelor's Degree or Diploma in Mechanical Engineering, Electrical Engineering, Industrial Engineering, Manufacturing Engineering, or a related technical field.

Experience

• 1-3 years of experience in Quality Assurance, Quality Control, Manufacturing, or Production Engineering.

Technical Skills

• Basic understanding of quality inspection methods and manufacturing processes.
• Ability to use measuring tools such as vernier calipers, multimeters, torque tools, and other inspection equipment.
• Basic knowledge of root cause analysis and continuous improvement concepts.
• Proficiency in Microsoft Office (Excel, Word, and PowerPoint).
• Ability to prepare inspection reports and maintain accurate quality records.

Personal Attributes

• Strong attention to detail and commitment to quality.
• Good analytical and problem-solving skills.
• High level of integrity, ownership, and accountability.
• Good communication and teamwork skills.
• Willingness to learn and continuously improve.
• Ability to work effectively in a fast-paced manufacturing environment.

• People Operations Strategy & Excellence

• Lead the operational excellence of People Operations by designing scalable processes that improve employee experience, operational efficiency, and compliance.
• Drive continuous improvement initiatives across the employee lifecycle through process optimization, automation, and service standardization.
• Identify operational risks and implement preventive measures to improve organizational effectiveness.
• Partner with department heads to anticipate workforce operational needs and proactively deliver solutions.
• Establish and monitor People Operations service standards (SLAs) and ensure consistent execution across the team.

• Team Leadership & Capability Development

• Lead, coach and develop the People Operations team to build a high-performance, customer-focused culture.
• Drive accountability through regular performance coaching, workload planning and capability development.
• Build succession readiness within the People Operations function by identifying development opportunities for team members.
• Foster cross-functional collaboration and strengthen service partnerships across the organization.

• Employee Experience & Organizational Health

• Champion initiatives that improve employee engagement, onboarding experience and retention.
• Analyze employee feedback, lifecycle data and operational trends to recommend improvements.
• Drive consistency in employee experience across all People Operations touchpoints.
• Support organizational change initiatives and ensure effective people-related implementation.

• Talent Operations

• Lead operational delivery of recruitment and onboarding to ensure an exceptional candidate and employee experience.
• Monitor recruitment performance metrics including hiring speed, quality and candidate satisfaction.
• Partner with hiring managers to improve hiring processes and workforce planning execution.
• Ensure smooth transitions throughout onboarding, internal movement and employee exits.

• Performance & Organizational Effectiveness

• Drive execution of the performance management framework across the organization.
• Monitor performance calibration, completion rates and quality of reviews.
• Identify organizational performance trends and recommend interventions to leadership.
• Support managers in strengthening accountability and performance culture.

• HR Analytics & Decision Support

• Develop meaningful People dashboards and KPIs that support business decision-making.
• Analyze workforce metrics including turnover, absenteeism, recruitment effectiveness, employee engagement and productivity trends.
• Present actionable recommendations to the People & Admin Manager based on workforce insights.
• Maintain high-quality employee data to support strategic planning and compliance.

• Governance, Compliance & Risk

• Lead implementation of People policies while continuously reviewing their effectiveness.
• Ensure organizational compliance with Ethiopian labor legislation and internal governance standards.
• Identify emerging people-related risks and recommend mitigation strategies.
• Support internal and external audits related to employment practices.

• Projects & Continuous Improvement

• Lead People Operations projects that improve efficiency, employee experience and organizational capability.
• Drive digitalization and automation initiatives across HR processes.
• Manage implementation of new HR systems, workflows and operating procedures.
• Benchmark People Operations practices against industry standards and recommend improvements.

• Bachelor's degree in business fields such as Management, People Ops, Business Administration or closely related fields
• 3 - 5 years experience in a fast paced environment in a similar position
• Excellent verbal and written communication skills 
• Excellent analytical and problem solving skills;
• Excellent organizational skills and efficiency;
• Excellent sense of initiative, ability to set priorities and work under pressure with accuracy and dedication;
• Good knowledge of the Ethiopian labor legislation
• Good experience working with basic technology tools such as word, excel, email etc.

Key Responsibilities

Administration Responsibilities

•  Manage visitor reception and coordination by welcoming guests, scheduling visits, and directing visitors to the appropriate personnel or departments. 
• Ensure that all company facilities and equipment across offices, showrooms, factory, and battery swapping stations are properly maintained and functioning.  
• Ensure the office environment is clean and presentable at all times. 
• Maintain organized filing systems for both physical and electronic documents
• Facilitate  procurement of office supplies and coordination with vendors
• Provide administrative support to ensure smooth daily operations and effective implementation of basic systems and procedures.

Liaison Responsibilities

• Serve as a point of contact between the company and external stakeholders
• Submit, collect, and track correspondence with government offices and other institutions/service providers
• Liaise with government offices to ensure proper permits and statutory documents of the company are updated, and available

Operational Support 

• Visit all company locations (showrooms, factory, and battery swapping stations) periodically to check on facility conditions and daily operations.
• Perform all  tasks and duties as assigned in line with startup operational needs
• Suggest ways to improve administrative processes and work efficiency based on your daily interactions with internal staff and external partners.
• Perform other tasks as directed by your supervisor

• Prepare and submit daily, weekly, and monthly reports to management covering facility status, supplies, and administrative operations across all locations
• Ensure timely follow-up and reporting on external requests and approvals

•  Bachelor’s degree in Management, Business Administration, Public Administration, or related field
• 0–1 years of relevant experience (fresh graduates encouraged to apply)
• Strong follow-up, organization, and coordination skills
• Good communication skills 
• Basic computer skills 
• Willing to Work on Sunday

Purpose of the Position

Key Responsibilities

Battery Assembly & Preparation

• Support battery assembly, disassembly, and preparation activities as instructed.
• Prepare battery packs, tools, fixtures, components, and consumables before testing or repair.
• Assist in battery pack opening, closing, cleaning, and reassembly activities.
• Support battery movement, storage, and handling in accordance with approved safety procedures.

Testing & Inspection Support

• Assist in battery testing, charging, discharging, and inspection activities under the guidance of senior team members.
• Perform basic visual inspections and report any abnormalities, damage, or safety concerns.
• Ensure battery packs are correctly labelled and prepared before testing or dispatch.

Operational Support

• Maintain cleanliness and organization of workstations, tools, equipment, and battery storage areas.
• Receive, unpack, organize, and arrange battery components and consumables.
• Support inventory movement and material preparation as required.

Documentation & Reporting

• Complete basic checklists and records related to assigned work.
• Report defects, damaged parts, missing materials, or unsafe conditions to the supervisor.
• Follow instructions accurately and communicate work progress when required.

Safety & Compliance

• Follow all battery handling procedures, PPE requirements, and workplace safety guidelines.
• Handle battery packs, tools, and equipment with care to prevent damage and safety risks.
• Perform other operational or technical tasks assigned by the supervisor to support Battery Systems activities.

• Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or closely related technical fields.
• 0-1 years of experience in a fast-paced environment in a similar role.

Required Competencies

• Basic technical or mechanical aptitude
• Ability to follow SOPs and work instructions
• Basic understanding of safe tool and equipment handling
• Attention to detail and willingness to learn
• Good teamwork and communication
• Reliability and discipline in completing assigned work

Key Performance Indicators

• Quality of assigned work
• Compliance with SOPs and safety requirements
• Timely completion of assigned tasks
• Proper handling of battery packs and equipment
• Workstation cleanliness and organization
• Attendance, reliability, and teamwork
• Learning and development of technical skills

Key Responsibilities

Administration Responsibilities

•  Manage visitor reception and coordination by welcoming guests, scheduling visits, and directing visitors to the appropriate personnel or departments. 
• Ensure that all company facilities and equipment across offices, showrooms, factory, and battery swapping stations are properly maintained and functioning.  
• Ensure the office environment is clean and presentable at all times. 
• Maintain organized filing systems for both physical and electronic documents
• Facilitate  procurement of office supplies and coordination with vendors
• Provide administrative support to ensure smooth daily operations and effective implementation of basic systems and procedures.

Liaison Responsibilities

• Serve as a point of contact between the company and external stakeholders
• Submit, collect, and track correspondence with government offices and other institutions/service providers
• Liaise with government offices to ensure proper permits and statutory documents of the company are updated, and available

Operational Support 

• Visit all company locations (showrooms, factory, and battery swapping stations) periodically to check on facility conditions and daily operations.
• Perform all  tasks and duties as assigned in line with startup operational needs
• Suggest ways to improve administrative processes and work efficiency based on your daily interactions with internal staff and external partners.
• Perform other tasks as directed by your supervisor

• Prepare and submit daily, weekly, and monthly reports to management covering facility status, supplies, and administrative operations across all locations
• Ensure timely follow-up and reporting on external requests and approvals

•  Bachelor’s degree in Management, Business Administration, Public Administration, or related field
• 0–1 years of relevant experience (fresh graduates encouraged to apply)
• Strong follow-up, organization, and coordination skills
• Good communication skills 
• Basic computer skills 
• Willing to Work on Sunday.

• Maintaining physical and digital personnel records like employment contracts and other documents as per the employee records checklist provided
• Update internal databases as well as finance team with new hire information
• Gather necessary payroll data like TIN number, bank accounts and working days of new employees and provide regular report to the finance department in time for salary payment
• Liaise with line departments for their recruitment needs, get inputs to develop full job descriptions, publish and remove job ads
• Review applications against provided job description and long list candidates and provide them to the concerned line manager for review
• Schedule job interviews and contact candidates as needed
• Respond to employees’ questions about benefits (for example, number of vacation days they’re eligible for)
• Support administrative needs within the organization as instructed
• Perform other tasks as directed by your supervisor

• Bachelor's degree in business fields such as Management, HR, Business Administration or closely related fields
• 0 - 1 year experience in a fast paced environment in a similar position
• Excellent verbal and written communication skills 
• Excellent analytical and problem solving skills;
• Excellent organizational skills and efficiency;
• Excellent sense of initiative, ability to set priorities and work under pressure with accuracy and dedication;
• Good knowledge of the Ethiopian labor legislation
• Good experience working with basic technology tools such as word, excel, email etc.

Key Responsibilities

• Manage and supervise the Battery Swapping site scouting team to identify suitable battery swapping locations.
• Review and assess proposed sites to ensure they meet Dodai’s site selection criteria.
• Manage relationships with landlords and property owners.
• Ensure all required landlord documentation is collected and validated.
• Facilitate lease agreement preparation and coordinate signing at Documents Authentication and Registration Service
• Oversee the electrical and operational readiness of selected sites, including transformer installation, permitting, and deployment preparation.
• Monitor active sites and handle follow-ups after installation.
• Identify and secure replacement sites if existing locations are terminated.
• Support Dodai’s battery swapping network expansion strategy.
• Ensure selected sites can support the installation of Dodai-owned electrical transformers and coordinate with relevant stakeholders (EEU, contractors, landlords) for electrical infrastructure readiness.
• Perform other tasks as directed by your supervisor

Requirements

Required Qualifications

• Bachelor’s degree in Business Administration, Engineering, or related field.
• 2-3 years of experience in site acquisition, operations, project management, or infrastructure deployment.
• Experience managing teams or coordinating field staff.
• Physically fit and able to travel extensively across the city for field assessment and site visits.
• Strong negotiation, stakeholder management, and organizational skills.
• Ability to manage multiple site projects simultaneously.

Preferred Qualifications

• Experience in telecommunications, energy infrastructure, logistics, or mobility sectors.
• Experience working with government offices and regulatory processes.
• Experience in using communication and project management tools like Whatsapp, Slack, Trello, Google apps, etc
• Experience in a startup or fast-scaling environment.

Type of Employment: 3 Month Contract  Location: Addis Ababa

Purpose of the Position The Field Marketing Representative (Field Marketer) at Dodai Manufacturing Plc is an essential, customer-facing member of our commercial team, dedicated to driving high-intent customer traffic into our showrooms. This role is responsible for actively engaging prospective commercial riders, delivery businesses, and individual commuters to qualify their transport needs and secure formal showroom visit appointments. Operating on a performance-driven structure, this position offers an excellent opportunity for high-energy individuals to gain robust experience in professional sales pipelines and data-driven lead generation. 

Key Responsibilities

• Proactively survey and engage prospects in designated high-density commercial zones, targeting ICE bike riders, independent couriers, and delivery business owners.
• Execute the FAST (Finance, Authority, Scheduling, Usage Profile) qualification framework during pitches to filter for high-intent prospects.
• Secure firm appointments for showroom visits, ensuring conversion from casual contact to scheduled interest. 

• Report daily to assigned showrooms for morning alignment briefings and evening performance reconciliations.
• Utilize lead forms for clean, real-time data entry, capturing necessary field metrics and GPS stamping.
• Consistently meet or exceed daily targets of 10 qualified leads and 3 showroom visits while maintaining an 80%+ lead validity rate. 

• Coordinate closely with paired showroom Sales Representatives to ensure seamless lead handovers and immediate follow-ups.
• Provide real-time market insights and feedback regarding common prospect objections to the marketing and sales teams.

• Maintain a high-energy, professional, and courteous demeanor at all times, acting as the primary face of the Dodai brand on the street.
• Adhere strictly to all company operational protocols, uniform standards, and attendance policies.

Requirements

• Diploma or Bachelor’s degree in Marketing, Business Administration, Communications, or a related field (relevant practical field experience will be highly considered).
• 0- 6 Month Prior experience in field sales, street promotions, direct marketing, or customer service environments is highly preferred.
• Excellent verbal communication skills in Amharic and professional fluency or basic conversational skills in English.
• Strong persuasive and interpersonal abilities, with a natural talent for breaking the ice and capturing the attention of busy commuters.
• Familiarity with Google workspace tools and basic smartphone navigation for real-time data entry.
• Resilience to comfortably work outdoors in a fast-paced field environment throughout the day.
• High level of personal accountability, self-motivation, and a results-oriented mindset to hit daily performance targets.
• Excellent time-management habits to balance morning standups, field hours, and afternoon showroom handovers.

Available Internship Departments 

• Accounting & Finance Intern – Finance and accounting support
• Battery Swapping Intern – Swapping station operations support
• Battery Systems Intern – Battery testing and maintenance support
• Commercial Intern – Marketing and sales support
• Corporate Intern – HR and EHS
• Supply Chain Intern – Warehouse, procurement, logistics, and import support
• Manufacturing & Engineering  Intern – Quality, assembly, and repair support

Key Responsibilities

• Support daily activities and operational tasks within the assigned department
• Assist with documentation, reporting, and data entry activities
• Collaborate with team members on ongoing projects and assignments
• Help maintain organized records and follow-up processes
• Participate in meetings, training sessions, and team discussions
• Support communication and coordination with internal teams when required
• Assist in preparing reports, presentations, or tracking sheets
• Carry out additional tasks assigned by the supervisor or department lead

• Accounting & Finance Intern – Accounting, Finance, Economics, or related fields
• Battery Swapping Intern – Engineering, Automotive, Electrical, or related technical fields
• Battery Systems Intern –Electrical Engineering, Mechanical Engineering, Electromechanical Engineering, or related fields
• Commercial Intern –  Marketing Management, Customer Service Management, Sales or related fields 
• Corporate Intern –Management, Business Administration, Human Resource Management, Environmental Health & Safety, or related fields
• Supply Chain Intern – Supply Chain Management, Logistics, Procurement, Business Administration, or related fields
• M&E Intern – Mechanical Engineering, Electrical Engineering, Automotive Technology, Industrial Engineering, or related technical fields

• Recent graduate or final-year student in a relevant field
• Strong willingness to learn and take initiative
• Good communication, teamwork, and organizational skills
• Basic computer proficiency (Microsoft Office/Google Workspace)
• Ability to work in a fast-paced and dynamic environment
• Strong problem-solving, adaptability, and time management skills
• Basic knowledge related to the assigned department is an advantage
• Previous internship or volunteer experience is a plus
• Interest in electric mobility, technology, or sustainability sectors is preferred

Location: Ethiopia , Addis Ababa (Jemo, Sealite Mihret, Addisu Gebya, Global, Haile Garment)

• Perform Battery Swaps: Execute battery swaps within 2 minutes per transaction, using the Dodai mobile app to record and verify each exchange.

• Customer Support at Station: Greet every rider warmly and make them feel valued. Provide clear instructions, assist with any questions, and troubleshoot basic issues such as app errors or incorrect battery insertion. Your goal is to ensure every rider leaves with a positive impression of Dodai’s service and proudly recommends our brand to others.
• Inventory Tracking: Monitor and record the number of charged, depleted, or faulty batteries at your station. Flag shortages or overstock to your supervisor.
• Battery Charging & Handling: Place depleted batteries on the charging rack according to safety procedures. Disconnect and store fully charged batteries in their designated slots.
• Daily Equipment Check: Inspect chargers, tools, and the battery rack for functionality. Immediately report any malfunctions or damage.
• Safety Compliance: Wear gloves and follow safety procedures at all times. Ensure the station is clean and hazard-free.
• Reporting: Log issues such as damaged batteries, misbehaving app functions, or customer complaints and share with your supervisor daily.
• Flexible Tasks: Assist in minor repairs, restocking, or setting up new swapping stations as needed.
• Other Duties as Assigned: Perform other tasks as directed by your supervisor

• Degree (Only 2025/2026 Graduate)with relevant knowledge or training in Electrical and Mechanical Engineering, or a related field. 
• Proven ability to use mobile applications confidently and accurately in a work environment (e.g., for deliveries, ride-hailing, or logistics). This is a critical skill for operating the battery swapping system.
• Must have android smart phone
• The Employee’s normal working working time shall be eight (8) hours per day, to be performed within the time window of 6:00AM -10:00PM. 
• Excellent time management and organizational skills.
• Strong attention to detail and a commitment to accuracy.
• Ability to work independently and efficiently.
• Good communication and interpersonal skills. 
• A positive attitude and a customer-centric approach.
• Ability to lift and carry batteries weighing up to 32 kilos (weight may vary).
• Familiarity with electric vehicles or battery technology is a plus.
• Other duties assigned by supervisor